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The KYC Client Data Manager must have excellent customer service standards to define, analyze, and resolve inquiries and escalations and must be able to closely manage day to day operations of the team/department. You should be proactively and strategically improving processes to ensure team members are high performing and meeting the firm wide quality standard.
You will work closely with the Lines of Business (LOBs) to implement and operate a sustainable and scalable operational process supporting clients along the Know Your Customer (KYC) lifecycle. This includes functions such as data collection, completion of the KYC profile, client screening, English language research, comparing and analyzing client profiles across all lines of business and quality assurance. You will be responsible to ascertain that all KYC and AML policies are adhered to and conducting reviews of client\'s KYC documentation stored in internal repositories and publicly available information. You will be required to perform the necessary screening against relevant search engines and sanction lists and communicate any additional deficiencies back to the business. The team will also produce metrics around the work they perform
Job Responsibilities
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