Job Description

Job Summary:

We are looking for dedicated and enthusiastic

Waiters and Helpers

to join our hotel's restaurant team. You will play a vital role in providing outstanding customer service and ensuring a seamless dining experience for guests. As a Waiter or Helper, you will be responsible for delivering food and drinks, assisting with guest requests, and maintaining a clean and organized dining area.

Key Responsibilities:

Waiter Responsibilities:

Greet guests warmly and guide them to their tables. Present the menu, explain daily specials, and answer questions about the food and beverages. Take accurate orders and relay them to the kitchen and bar staff. Serve food and beverages promptly and courteously, ensuring proper presentation. Check in with guests to ensure satisfaction and address any concerns or special requests. Prepare the dining area by setting tables, arranging chairs, and ensuring everything is clean and tidy. Process guest payments and handle cash or card transactions efficiently.

Helper Responsibilities:

Assist waitstaff in setting up, serving, and clearing tables. Refill water glasses and assist with delivering food orders. Clean and maintain dining areas, including wiping tables, restocking napkins, and ensuring utensils are polished. Help with food prep and plate assembly in the kitchen when necessary. Assist in inventory management and help with storage of supplies. Help set up for events, banquets, and special functions.

Requirements:

Previous experience in a restaurant, hotel, or similar customer service environment is preferred but not required. Excellent communication and interpersonal skills. Ability to work in a fast-paced, team-oriented environment. Strong attention to detail and commitment to providing excellent customer service. A positive attitude and friendly demeanor. Flexibility to work evenings, weekends, and holidays as required.

Preferred Skills:

Ability to speak additional languages is a plus. Knowledge of hotel or restaurant POS (Point of Sale) systems. Basic understanding of food and beverage service etiquette.
Job Type: Full-time

Pay: ?8,000.00 - ?11,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Overtime pay
Work Location: In person