Job Description

As a Kiosk Manager, you will be responsible to capture and open positions across pan India. Overseeing the daily operations and performance of a designated kiosk or a group of kiosks. This role involves managing staff, optimizing sales, and ensuring a positive customer experience. The Kiosk Manager is also accountable for inventory management, financial reporting, and maintaining the overall appearance of the kiosk.

Responsibility

Expand and open kiosk counters across pan India. Oversee the day-to-day operations of the kiosk, ensuring compliance with company policies and procedures. Monitor staffing levels, schedule shifts, and allocate resources efficiently. Set and achieve sales targets and key performance indicators (KPIs). Implement strategies to drive sales, upsell products, and maximize revenue. Ensure that customers receive excellent service and have a positive experience at the kiosk. Address customer inquiries, concerns, and feedback promptly. Recruit, train, and supervise kiosk staff. Conduct performance evaluations and provide feedback to team members. Foster a positive and motivated work environment. Manage inventory levels and ensure stock is replenished as needed. Conduct regular inventory checks to prevent shortages or overstock situations. Prepare and analyse financial reports, including sales reports, expenses, and profit margins. Implement cost-control measures to optimize financial performance. Maintain the visual appeal of the kiosk, ensuring that displays are attractive and products are well-presented. Collaborate with marketing teams for promotional displays and campaigns. Ensure compliance with health and safety regulations. Adhere to all relevant legal guidelines and industry standards. Manage relationships with suppliers and vendors. Negotiate terms and conditions to optimize procurement processes. Identify potential locations: Analyse demographics, foot traffic, and competition to pinpoint areas with high potential for your kiosk. Understand customer needs: Research customer preferences, buying behaviour, and trends relevant to your kiosk offering. Define your goals: Clearly outline your expansion objectives, including the number of new kiosks, target locations, and growth timeline. Revenue projections: Develop realistic revenue forecasts based on market research and historical performance. Enhance brand visibility: Develop a cohesive branding strategy to maintain consistency across all kiosks. Implement marketing campaigns: Use various marketing channels, both online and offline, to create awareness about your kiosk expansion. Stay agile: Be adaptable and open to making changes based on market dynamics, customer feedback, and emerging trends. Innovate: Introduce new products, services, or experiences to keep your kiosk offerings fresh and appealing.
Job Types: Full-time, Permanent

Pay: ?1,000,000.00 - ?1,200,000.00 per year

Schedule:

Day shift Monday to Friday
Work Location: In person