Job Description

Key Accounts Manager is responsible for managing and nurturing relationships with an organization's most important clients, ensuring client satisfaction and driving business growth.

Primary Responsibilities

Client Relationship Management

: Build and maintain strong, long-lasting relationships with key clients, understanding their business objectives and challenges.

Account Planning

: Develop and implement strategic account plans that align with both the client's goals and the company's objectives, outlining steps to grow and nurture the account.

Sales and Revenue Growth

: Identify opportunities for upselling and cross-selling products and services, setting and achieving sales targets within assigned accounts.

Needs Analysis

: Conduct thorough assessments to understand the specific requirements and pain points of each key client, tailoring solutions to address these needs effectively.

Problem Solving

: Act as a point of contact between the client and internal teams to address any issues or concerns, ensuring timely resolution and client satisfaction.

Cross-functional Collaboration

: Work with various internal teams, such as sales, marketing, and product development, to align efforts and resources to meet client needs.

Communication

: Maintain regular communication with clients to provide updates, share insights, and gather feedback.

Required Skills and Qualifications

Strong Communication Skills

: Ability to effectively interface with key clients and relay their requirements to internal teams.

Negotiation and Persuasion Skills

: Capable of convincing clients about the benefits of the company's products or services.

Time Management

: Excellent organizational skills to balance the demands of several key accounts simultaneously.

Strategic Thinking

: Ability to analyze market trends and identify opportunities for growth within key accounts.
Job Types: Full-time, Permanent

Pay: ?50,000.00 - ?60,000.00 per month

Benefits:

Provident Fund
Work Location: In person

Application Deadline: 03/12/2025
Expected Start Date: 08/12/2025