Job Description

Greetings!

Cube27 a Jainson Group company, is looking for professionals to serve as Key Account Manager in the e-commerce space specifically Google Shopping/Bing/Amazon.

KFB given JD and revert back to us with your consent & updated CV to proceed ahead for the further interview process.

About Cube27:

We are a business, tech services & software development company providing a great learning experience and work-life balance. We work specifically with blue-chip e-commerce companies based out of the US and Europe.

:

Key Account Manager- E-commerce (Client/Enterprises).

The responsibilities are broken down into a few key areas:

1. Client Communication and Relationships:

You'll be the primary contact for our major clients, leading regular online meetings and providing timely updates. Clearly set and manage expectations for both the client and our internal teams. Build strong, positive relationships to make sure clients are happy and want to keep working with us. Anticipate potential problems for clients and find solutions before they happen.

2. Technical Feed Management

: During selection, a pre-hire training(15 days) and after joining a post- hire training(30 days) will be given to the incumbent on our technical platforms and processes

Build and manage product data feeds by organizing large amounts of product information from various file types (like XML, CSV, etc.). Set up and optimize these data feeds to meet the specific rules of different e-commerce platforms (like Google Shopping, Amazon, etc.). Review data for quality, identify any errors, and fix them. Troubleshoot and solve technical problems related to data imports to ensure all information is accurate.

3. Project and Team Coordination:

Define the goals and scope of each project when a new client starts. Assign tasks to the right support teams and give them clear instructions. Keep your manager updated on any significant client issues. Report bugs or suggest improvements to our own product and development teams.

What We're Looking For

Must-Haves:

3-8 years of experience in global client service, account management, process or project delivery in ITeS/ IT or related tech domain A positive, proactive attitude and a great team player. A strong focus on understanding and meeting client needs. Eagerness to learn, adapt, and improve. Basic knowledge of SQL.(CRUD & Joins). Excellent communication skills (both written and spoken).

Nice to Have:

Experience with eCommerce marketplace, online advertising (PPC, Display Ads). Certifications in Google Ads, Google Analytics, etc.

What's In job for You

A growth oriented work environment Opportunity to learn industry-oriented skills. The freedom to work from home & hybrid mode.
Thanks & Regards,

Team HR

Cube27 | Jainson Infotech

Job Type: Full-time

Pay: Up to ₹850,000.00 per year

Benefits:

Flexible schedule Health insurance Provident Fund Work from home
Application Question(s):

Do you have basic SQL knowledge? Your Current CTC? * Years of experience in IT/ITeS/Ecommerce industry?