Key Accounts Manager

Year    MH, IN, India

Job Description

Job Title

Key Accounts Manager



Purpose of the Role

Oversee the day-to-day operations of both online and offline business activities, ensuring efficient management and growth of the company's E-Commerce channels.

Key Responsibilities1. Marketplace Management

Manage business operations on marketplace channels such as Amazon, Flipkart, Myntra, Nykaa, etc. Handle seller accounts, product listings, cataloging, and coordination with category managers. Manage customer returns, complaints, and ensure high service standards.
2. Sales & Strategy

Develop and implement eCommerce sales strategies to meet revenue and growth targets. Design and execute promotional deals and offers.
3. Content & Website Management

Create and maintain content for eCommerce marketplaces and the company website. Ensure all pages, products, and prices are accurate, updated, and aligned with trading requirements.
4. Data Analysis & Reporting

Maintain and analyze sales data (weekly, monthly, quarterly, yearly) to gain insights on product performance and identify areas for improvement. Prepare and present daily, weekly, and monthly MIS reports.
5. Agency & Account Management

Manage the eCommerce agency, evaluate account performance, and handle disputes and cases. Coordinate with agency and account managers for online business operations.
6. Marketing & Competitor Analysis

Ensure the agency creates and executes a yearly marketing plan for online sales. Track competitors regularly and ensure optimal product visibility.
7. Financial Management

Responsible for the Profit & Loss (P&L) of the overall eCommerce business.
Reporting Relationships

Reports To:

Founder

Reported By:

Not Applicable (NA)
Required Qualifications

Graduation (Bachelor's Degree) ECommerce Certification
Required Experience

Minimum 5+ years of relevant experience in eCommerce management.
Communication & Stakeholder ManagementInternal Stakeholders

Lateral:

All departments (Sales, Back Office, Accounts, Operations)

Vertical:

Key Account Manager, National Sales Head, Managing Director
External Stakeholders

Vendors:

Stationery, Printing, Office Supplies
Job Type: Full-time

Pay: ?45,000.00 - ?58,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift
Experience:

E-Commerce: 4 years (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3703443
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year