Job Description

:

• Position Overview

Position Title
Key Account Manager
Department
Group Credit Life
Level/ Band
Executive (204)
Role Summary:

• Achievement of annual sales and profit targets for credit life sales

• Develop business opportunity with banks / consumer finance / micro finance/ auto loans / financial public houses

• Lead and manage training and development programs for clients staff
• Develop the value penetration and wallet share in the business.
• Coordinating with internal stakeholder and partner team for issuance and other service related coordination

• Organizational Relationships

Reports To
Sales Manager/Area Sales Manager
Supervises

• Job Dimensions

Geographic Area Covered
Branches / Cluster
Internal Stakeholders
Operations, Underwriting, Claims , customer services and others
External
Credit Life Partner viz. bank/NBFC

• Key Result Areas

Organization Process
Key Contributions
Sales

• Coordinate credit life sales activities including providing technical support and guidance to channel partners when needed
• Review competitor activity, market trends, regulations and provide input/suggestions
• Execute the sales strategies for each product line as specified by National

Sales Head/the senior credit life manager and Zone Head
Relationship Management

• Solve the operational or technical issues faced by clients
• Meet up regularly with clients to build a rapport with the senior

management as well as the sales team
Ensure Compliance

• Participate in risk mitigation plans, contingency planning, and business

continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.
MIS

• Oversee timely production and submission of sales statistics, reports and projections, as required,
• Provide consolidated reports for management
• Daily Business Report

• Skills Required

Technical

• Product Knowledge
• Process Knowledge
• Ability to generate solutions
• Knowledge of group credit life business process
• Updated knowledge about the insurance and banking industry

Behavioral
Essential
Desired
Interpersonal skills
xc2xb7
Communication skills
xc2xb7
Creative thinking skills
xc2xb7
Supervising/Leadership skills
xc2xb7
Teamwork Skills
xc2xb7
Influencing skills
xc2xb7
Relationship Building skills
xc2xb7
Decision making skills
xc2xb7
Language Skills
English, Local language

• Incumbent Characteristics

Essential
Desired
Qualification
Graduate
Postgraduate
Experience
1 - 3 years in Sales (Insurance / Financial Service Background)
Age
Below or 30 years
About Company:
Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tatas pre-eminent leadership position in India and AIAs presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.