Job Description

Position: Key Account Manager - Institutional Sales

Location: Mumbai (Western, Central & Harbour Line)

Role Overview:

The Key Account Manager (KAM) will be responsible for identifying, acquiring, and managing key institutional clients--primarily schools and colleges--across Mumbai's suburban rail corridors (Western, Central, and Harbour Line). This is a field-intensive sales role focused on building long-term partnerships and driving sales growth through direct engagement and relationship management.

Key Responsibilities:

Identify and target key schools and colleges in the assigned territory. Generate new leads and opportunities through field visits, networking, and referrals.
Build strong, long-term relationships with institutional clients, ensuring repeat business. Understand client needs and recommend suitable products and solutions.
Conduct regular field visits and client meetings to build rapport and gather feedback.
Maintain an active pipeline and track progress through structured reporting.
Collaborate with internal teams (marketing, product, and support) to deliver client-focused solutions.
Provide post-sales support and ensure customer satisfaction.
Monitor market trends and competitor activity to identify new opportunities. Drive monthly and quarterly targets through structured planning and execution.

Qualifications: Education:

Graduate in any discipline; a degree in Business, Marketing, or Educationrelated fields is a plus. Experience: 3-5 years in institutional sales or key account management, preferably in education, publishing, or similar industries. Location Knowledge: Familiarity with Mumbai's geography, particularly Western, Central, and Harbour Line areas.

Desirable Skills:

Strong communication and negotiation skills ,Excellent presentation and interpersonal abilities ,Ability to work independently with a target-driven approach ,Prior experience in B2B/Institutional field sales is preferred Willingness to travel daily across assigned zones

Job Type: Full-time

Pay: ?40,000.00 - ?55,000.00 per month

Benefits:

Cell phone reimbursement Paid time off Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person