Job Description

- Key Accounts Manager

Location:

Narsapura Bengaluru, India

About the Role

We are seeking a

Strategic Account Lead

to drive growth, strengthen client partnerships, and ensure operational excellence across our key accounts.


The portfolio carries a

strong Pipeline of business to be implemented

along with strategic opportunities under discussion, including

warehouse automation, WMS implementation, warehousing & distribution business expansion, and other supply chain projects

.


The selected candidate will be responsible for

end-to-end ownership of the account

, balancing delivery excellence with business farming, and ensuring we maximize both growth and client trust.

Key Responsibilities

Operations Excellence & Continuity

Ensure seamless execution of existing operations with a focus on efficiency, quality, and service delivery.

Stakeholder Management

Build and nurture strong relationships with client leadership and internal teams; act as the single point of accountability for the account.

P&L Ownership

Drive revenue growth, cost optimization, and profitability across the account.

Business Development & Strategic Farming

Identify, develop, and close new business opportunities within the client ecosystem; proactively farm new projects.

Program & Project Management

Co-own project execution with PMO for strategic initiatives including automation, WMS, and B2C expansions.

Data-Driven Insights

Leverage data analytics to track performance, identify opportunities, and support strategic decision-making.

End-to-End Accountability

Ensure accountability for growth, client satisfaction, and delivery outcomes across all aspects of the account.

Key Performance Indicators (KPIs)

Revenue growth and pipeline conversion. Client satisfaction and relationship depth. Profitability and P&L health of the account. Successful rollout of strategic projects (Automation, WMS, B2C launches, RM Supply Chain). Operational excellence and continuity without disruptions. Stakeholder alignment (internal + external).

Ideal Candidate Profile

3PL experience is a must 10+ years of experience in

account management, supply chain, logistics, or strategic operations

. Proven success in managing

large accounts (

?

40

-

60 Cr range)

with P&L ownership. Strong ability to balance

strategic vision with operational rigor

. Track record of

farming business opportunities

and delivering growth. Expertise in

stakeholder management and project delivery

. Strong analytical skills with a data-driven decision-making approach. Excellent communication, negotiation, and leadership abilities.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.



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