Job Description

We are looking for an experienced and driven

Key Account Manager

to manage and expand relationships with our

B2B travel agents

and drive new business opportunities (NNM - New Network Market). The ideal candidate should have deep knowledge of the travel ecosystem, strong communication skills, and the ability to build long-term client relationships in the B2B space.

Key Responsibilities:

Build, nurture, and grow relationships with existing

B2B travel agents

to increase repeat business and strengthen partnerships. Identify and onboard

new travel agents (NNM)

across regions to expand the agent network. Conduct regular sales visits, product presentations, and engagement sessions with travel partners. Act as a single point of contact for key accounts, addressing queries, resolving issues, and ensuring partner satisfaction. Analyze agent performance, identify growth opportunities, and develop targeted strategies to improve sales. Collaborate with internal teams (product, operations, and customer support) to ensure smooth service delivery. Monitor market trends, competitor activity, and recommend necessary improvements or product changes. Maintain accurate records of account activity, sales pipelines, and performance using CRM tools. Meet monthly/quarterly targets for account activation, revenue, and client engagement.

Requirements:

Bachelor's degree in Business, Travel & Tourism, or related field. MBA preferred. 3-5 years of experience in B2B sales or account management, preferably in the travel industry. Strong understanding of the travel agent ecosystem and sales cycle. Excellent interpersonal, communication, and negotiation skills. Proven ability to manage and grow key accounts. Proficiency in MS Office and CRM software. Willingness to travel as needed.
Job Type: Full-time

Pay: ?40,000.00 - ?50,000.00 per month

Benefits:

Cell phone reimbursement * Provident Fund