Job Description

ey responsibilities

Client relationship management:

Develop and maintain strong, long-term relationships with key clients who are crucial to the company's revenue.

Strategic planning:

Create and implement strategic account plans to grow business with existing clients and identify new opportunities.

Sales and growth:

Meet or exceed sales targets by generating new business and expanding relationships with existing clients through upselling and cross-selling.

Client needs analysis:

Gain a deep understanding of key clients' objectives, requirements, and pain points to propose effective exhibition solutions.

Internal coordination:

Act as the main point of contact, communicating client needs and feedback to internal teams such as sales, creative, and operations.

Problem resolution:

Address client issues, complaints, and concerns promptly and efficiently to maintain trust and satisfaction.

Reporting:

Prepare and present regular reports on account progress, forecasts, and key performance metrics to both internal and external stakeholders.

Market monitoring:

Stay informed about market trends, competitor activities, and industry developments to identify potential risks and opportunities.
Key qualifications

Experience:

Proven success in a Key Account Manager, Sales Manager, or similar client-facing role.

Skills:

Strong negotiation, communication, and interpersonal skills.

Knowledge:

Familiarity with sales principles, CRM software, and exhibition industry products and services.

Abilities:

Excellent multitasking, time management, and organizational skills to manage multiple accounts efficiently.

Mindset:

Goal-oriented, team player, and motivated to encourage both clients and internal staff.
Job Type: Full-time

Pay: ?30,000.00 - ?50,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person