Job Description

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JOB DESCRIPTION: KEY ACCOUNT MANAGER | PSU BANCASSSURANCE PARTNERSHIP
A. Position Overview
Position Title
Key Account Manager
Department
Central Bank of India
Level/ Band
Executive
Role Summary:
- Visit partner branches and interact with Bank branch managers
- Ensure sales targets assigned are met on every parameter
- Interact with customers to explain the products and solutions
- Help branches mapped to her/him help achieve insurance sales targets
B. Organizational Relationships
Reports To
Area Manager
Supervises
NA
C. Job Dimensions
Geographic Area Covered
Branches
Stakeholders Internal
Supervisors, Ops, Underwriting, Legal
External
Central Bank Channel Partner
D. Key Result Areas
Partner and Client Management
xc2xb7 Exceeding branch level targets (NB, renewal, STP, digitisation, product mix etc)
xc2xb7 Interact with the Bank branch teams and customers to explain the products and promote the brand
xc2xb7 Sales and support to all branches assigned complete documentation, medicals, close pending documentation.
xc2xb7 Drive local contests and engagements to engage teams
xc2xb7 Keep track of all contests and initiatives launched bank, other insurers and Tata AIA Life
xc2xb7 Maintain good relationship with Bank Branch manager - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity
xc2xb7 Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
xc2xb7 Aid the bank branches to adopt new processes and technology
Ensure sales targets assigned are met on every parameter
xc2xb7 Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information.
xc2xb7 Allign partner to ensure both teams are working towards the same goal
Customer service
xc2xb7 Ensure adequate customer service grievance redressal, claim settlement, renewal etc.
E Skills Required
Technical
xc2xb7 Good product knowledge
xc2xb7 Working knowledge of MS Office
Behavioral
Essential
Desired
Interpersonal skills
xc2xb7
Communication skills
xc2xb7
Creative thinking skills
xc2xb7
Supervising / Leadership skills
xc2xb7
Teamwork Skills
xc2xb7
Influencing skills
xc2xb7
Relationship Building skills
xc2xb7
Decision making skills
xc2xb7
F Incumbent Characteristics
Essential
Desired
Qualification
Graduation
Post graduate/Insurance specific training
Experience
2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable
CTC
3 lpa
About Company:
Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tatas pre-eminent leadership position in India and AIAs presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.