Job Description

We are an industrial automation & control systems company based in Ahmedabad. We design and manufacture

MCC/PCC panels, PLC/DCS/Safety systems, marshalling & JB panels and turnkey automation solutions

for process industries in India and overseas.

About the Role

We are looking for a

Key Account Manager (KAM)

to own and grow relationships with our

strategic customers

- EPCs, OEMs, end-users and consultants. The KAM will be the

single point of contact

for key accounts, responsible for understanding their requirements, coordinating internally, ensuring smooth execution and driving profitable growth from each account.

Key Responsibilities

1. Account Ownership & Relationship Management

Act as

primary point of contact

for assigned key accounts across sales, execution, service and commercial topics. Build strong relationships with multiple stakeholders -

project, procurement, engineering, maintenance, finance and management

. Conduct regular

review meetings / visits

with key customers to understand upcoming projects, satisfaction levels and improvement areas.
2. Business Growth & Opportunity Management

Map

complete potential

of each key account (ongoing plants, upcoming projects, OEM opportunities, service/AMC, retrofit/upgrade). Identify RFQs early (through relationships, OEMs, consultants, tenders, portals) and ensure they are shared internally on time. Coordinate with

proposal and design teams

to ensure timely submission of accurate techno-commercial offers. Track all enquiries, quotations and orders for the account; maintain a

live opportunity funnel

and drive conversion to orders. Plan and execute

account growth strategies

- cross-selling and up-selling (panels, automation, services, AMCs, upgrades, digital solutions).
3. Internal Coordination & Delivery

Work closely with

proposal, design, production, QA/QC, automation, logistics and service teams

to ensure commitments made to the customer are honoured. Monitor

project delivery status

(engineering progress, panel readiness, FAT, dispatch, site support) and proactively communicate with customers. Coordinate and support

FAT/SAT, inspections, technical clarifications and change requests

with all internal stakeholders.
4. Commercial, Margins & Collections

Understand and negotiate

commercial terms

with customers (payment terms, LD, warranty, delivery, taxes/duties, etc.) within company guidelines. Monitor

gross margins

on orders from each key account and work with proposals/management to improve profitability over time. Work closely with

accounts/finance team

to follow up on

payments, LC/BG, outstanding dues

and ensure timely collections.
5. Reporting & Continuous Improvement

Maintain updated

account dashboards / reports

(enquiries, orders, sales, margins, outstanding, visit reports) in CRM/ERP/Google Sheets. Perform

win-loss analysis

for major offers and share feedback with management and proposals teams. Provide regular

management updates

on key account status, risks and growth plans.
Eligibility / QualificationsMust Have

Bachelor's degree or Diploma -

Electrical / Instrumentation / Electronics

or related field.

4-8 years

of B2B experience in

technical sales / key account management

for: Electrical control panels (MCC/PCC/PLC panels), and/or Industrial automation / PLC/DCS/SCADA / instrumentation solutions, and/or Other industrial products sold to process industries. Strong understanding of

project-based sales

and dealing with EPCs, OEMs and large end-users. Ability to read and discuss basic technical documents (SLDs, datasheets, BOQs, P&IDs, specifications). Excellent communication and relationship-building skills in

English

; working

Hindi/Gujarati

preferred. Comfortable with

travel

for customer visits, reviews and site meetings.
Good to Have

Experience working with

Rockwell / Siemens / Schneider / ABB / similar ecosystems

. Prior experience as

KAM / Sr. Sales Engineer / Territory Manager

in industrial automation or electrical panels. Hands-on experience with

CRM / sales tracking tools

and structured reporting.
Compensation & Benefits

Competitive salary Performance-linked incentives based on

account growth and collections

. Opportunity to work with

leading global OEMs and large process industry clients

. Professional, stable and growth-oriented environment.
Job Types: Full-time, Permanent

Pay: ?400,000.00 - ?1,000,000.00 per year

Benefits:

Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Changodar, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Have you managed key accounts (named customers) with complete responsibility for sales, relationship and collections? Which types of customers have you handled? OEMs, EPC, End Users, Consultants etc? Have you sold any of the following?
1. Electrical control panels (MCC/PCC/PLC panels)
2. Industrial automation / PLC / DCS / SCADA / instrumentation

What is your current / last drawn annual CTC (in ? lakh per annum)? What is your expected annual CTC (in ? lakh per annum)? What is your current notice period?
Experience:

B2B sales / KAM for automation & electrical panels: 4 years (Required)
Work Location: In person