Job Description

Position: Key Account ManagementExperience: 4 YearsLocation: JaipurSkills: End Computing, Networking, Server Storage, Backup Solutions, IT Infrastructure, FirewallKey Responsibilities:Account Management: - Develop and maintain relationships with key clients, understanding their IT infrastructure needs and offering tailored solutions.Sales Strategy & Execution: - Identify sales opportunities for end computing, networking, server storage, backup solutions, and firewall technologies. - Drive solutions that meet the unique requirements of key accounts.Customer Success: - Ensure clients are effectively utilizing IT infrastructure solutions, providing ongoing support, troubleshooting, and ensuring high customer satisfaction.Solution Selling: - Present, promote, and sell IT infrastructure solutions to customers, including networking, server storage, backup solutions, and firewall products.Collaboration: - Work closely with the sales, technical, and support teams to ensure a seamless delivery of solutions and services.Account Planning: - Develop and execute strategic account plans, setting clear goals and targets for each key account.Revenue Growth: - Identify new opportunities within existing accounts to drive business expansion. - Regularly review client contracts, pricing, and service levels to maximize revenue.Reporting & Analysis: - Prepare regular account status reports, outlining progress, performance, opportunities, and challenges to senior management.Market Research: - Stay informed of industry trends, competitor activities, and evolving customer needs to offer relevant solutions.Qualifications and Skills:- Experience: Minimum of 4 years in key account management or sales with a focus on IT infrastructure solutions (end computing, networking, server storage, backup solutions, firewall).- Technical Expertise: Strong understanding of IT infrastructure components, including end computing, networking, server storage, backup solutions, and firewalls.- Client Relationship Management: Proven experience in managing and growing relationships with key clients, ensuring long-term success and satisfaction.- Solution Selling: Ability to sell complex IT infrastructure solutions and services, with a deep understanding of customer needs and business challenges.- Communication Skills: Strong presentation, negotiation, and communication skills, both verbal and written.- Problem Solving: Ability to troubleshoot client issues and provide effective, timely solutions.- Sales Orientation: Target-driven, with a proven track record of meeting and exceeding sales goals.- Education: Any educational background is acceptable, but a degree in IT, Business Administration, or a related field is preferred. (ref:updazz.com)

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