Job Description

Account Management: Own a portfolio of high-value clients; build deep relationships to understand their business needs and goals. Client Retention & Growth: Ensure timely renewals, up-sell/cross-sell products, and identify new opportunities within existing accounts. Solution Selling: Understand client challenges in the import-export ecosystem and recommend customized data and intelligence tools. Client Onboarding & Training: Ensure seamless onboarding of new accounts; provide training and support to maximize product adoption. Performance Reporting: Regularly update clients with reports, insights, and product usage analytics to demonstrate ROI and value. Feedback Loop: Act as the voice of the customer; coordinate with product and tech teams to improve offerings based on client feedback. Market Intelligence: Stay updated on EXIM trends, market movements, and competitor strategies to provide added value to clients.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Health insurance Leave encashment Provident Fund
Work Location: In person