We are hiring dynamic and customer-focused individuals for the Phone Banking Officer role at Equitas Small Finance Bank, Chennai. Freshers and experienced candidates are welcome to apply!
Key Responsibilities Handle inbound and outbound customer calls professionally.
Provide accurate information on banking products and services.
Resolve customer queries and ensure high customer satisfaction.
Maintain call quality standards and adhere to process compliance.
Update customer interactions and feedback in the system accurately.
Required Skills Excellent communication skills in Kannada and English(Mandatory).
Good listening and problem-solving skills.
Basic computer knowledge and typing skills.
Customer-oriented attitude with a positive mindset.
Eligibility Education: Any Graduate / Undergraduate can apply.
Experience: Freshers & Experienced candidates both can apply.
Gender: Male (Rotational Shift), Female (Day Shift if applicable).
Job Types: Full-time, Permanent
Pay: Up to ?30,000.00 per month
Benefits:
* Health insurance
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