Job Description

Job Title: KAM - Ecom / Qcom

Experience Required: 5+ Years

Location: Ahmedabad

Department: Sales / E-Commerce

Reporting To: Head of E-Commerce / Sales Director

Job Summary

We are looking for an experienced and data-driven E-Commerce Manager to lead and optimize our

online business across marketplaces and D2C websites. The ideal candidate will manage key

marketplace accounts, improve product visibility, enhance conversion rates, and drive revenue

growth through strategic planning, performance marketing inputs, and cross-functional

collaboration.

Key Responsibilities

Marketplace Management

? Manage relationships and business operations with Qcom & Ecom partners.

? Ensure timely listing, relisting, and optimization of product catalogues.

? Drive revenue growth through promotions, ads, and platform-led opportunities.

? Track and manage platform payments, returns, claims, and penalties.

D2C Website Management (If Applicable)

? Oversee website updates, product pages, banners, and user experience improvements.

? Coordinate with performance marketing teams for traffic and conversion optimization.

? Analyse customer behaviour, A/B test funnels, and improve retention metrics.

Sales Planning & Growth

? Build monthly and quarterly sales plans for all e-commerce platforms.

? Drive visibility via deals, pricing strategies, and exclusive online launches.

? Monitor competition pricing, promotions, and new launches.

Operations, Inventory & Supply Chain Coordination

? Ensure optimal stock availability across fulfilment centres.

? Work closely with supply chain teams to minimize OOS, returns, and delivery issues.

? Monitor marketplace SLAs to maintain high service performance.

Marketing & Content Optimization

? Coordinate with content and creative teams for A+ pages, images, and videos.

? Manage marketplace ads (AMS, Flipkart Ads, etc.) and improve RoAS.

? Lead review generation initiatives and improve seller ratings.

Reporting & Data Analysis

? Create weekly/monthly dashboards analysing sales, marketing performance, inventory, and

profitability.

? Identify business opportunities through data-driven insights.

Key Requirements

Job Type: Full-time

Pay: ?100,000.00 - ?150,000.00 per month

Work Location: In person