Job Description

Job Title

: Back Office Executive - Jewelry Showroom

Job Location

: [RAIPUR]

Job Type

: Full-Time

Job Summary

:

We are seeking a highly organized and detail-oriented Back Office Executive to support the smooth operations of our jewelry showroom. The ideal candidate will be responsible for managing administrative tasks, maintaining inventory records, and assisting in customer service coordination. The role requires proficiency in handling documentation, inventory management, and supporting the sales team in various back-end functions.

Key Responsibilities

:

Inventory Management

: Monitor and maintain stock levels of jewelry items. Update inventory records regularly. Coordinate with the showroom floor to ensure accurate stock levels. Assist in the stocktaking process and reconciliation.

Data Entry & Documentation

: Maintain accurate records of incoming and outgoing jewelry. Input data into the company's inventory system. Generate reports and updates for showroom management. Ensure all invoices, receipts, and other documents are processed correctly.

Customer Service Support

: Assist the sales team in handling customer queries related to product availability. Coordinate with customers for special orders or custom-made jewelry requests. Help manage online orders and deliveries, if applicable.

Order Processing

: Process purchase orders and track deliveries. Coordinate with suppliers for new stock and ensure timely delivery. Support in the preparation and tracking of product returns and exchanges.

Administrative Tasks

: Handle phone calls, emails, and other communications related to showroom operations. Schedule appointments or meetings as needed for showroom management or suppliers. Assist in other administrative duties as required.

Billing & Payments

: Ensure accurate invoicing and payment tracking for customers. Assist in managing cash flows and payments from customers. Work with the finance team to ensure timely payments to suppliers.

Showroom Support

: Assist in visual merchandising and showroom display setup as required. Keep the showroom's back-office area organized and well-maintained. Support sales staff during peak hours with administrative functions.

Skills & Qualifications

:

Educational Background

: High school diploma, or equivalent (Bachelor's degree in Business Administration, Accounting, or related fields is a plus).

Experience

: Previous experience in a back office or administrative role, preferably in a retail or showroom environment.

Technical Skills

: Familiarity with inventory management software, MS Office (Word, Excel, Outlook).

Attention to Detail

: Strong focus on accuracy, organization, and time management.

Communication Skills

: Excellent verbal and written communication skills.

Customer-Oriented

: Ability to maintain a customer-friendly approach even when handling administrative duties.

Problem-Solving Skills

: Ability to anticipate challenges and provide solutions.

Preferred Qualifications

:

Prior experience in the jewelry industry or luxury goods sector is an advantage. Knowledge of jewelry terminology and basic product features. Familiarity with accounting software or basic bookkeeping.
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person