Job Description

Job Title: Technical Support Executive E

Experience: Fresher

Location: Goregaon East

Notice Period: Immediate Joiner

Job Summary:

Looking for a proactive Technical Support Executive to troubleshoot software issues, assist customers, and ensure smooth technical operations.

Key Responsibilities:

Diagnose and resolve software/system issues via phone, email, or chat. Guide customers through troubleshooting steps. Log, prioritize, and track all technical issues. Escalate unresolved problems to internal teams. Provide timely updates, reports, and maintain documentation.

Requirements:

Bachelor's degree in BCA/BSc-IT/BA or related field. Strong communication and problem-solving skills. Basic understanding of helpdesk tools; quick learner with multitasking ability. Good phone etiquette, patience, and ability to work under time limits.

Interested candidate can apply on this number 8657286846/ Sanjana.Vishwakarma@talenttrace.com

Job Types: Permanent, Fresher

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person