Job Description

About Organization: Hydro is a leading industrial company that builds businesses and partnerships for a more sustainable future. We develop industries that matter to people and society. Since 1905, Hydro has turned natural resources into valuable products for people and businesses, creating a safe and secure workplace for our 34,000 employees in more than 140 locations and 40 countries.
Today, we own and operate various businesses and have investments with a base in sustainable industries. Hydro is through its businesses present in a broad range of market segments for aluminium, energy, metal recycling, renewables and batteries, offering a unique wealth of knowledge and competence.
Hydro is committed to leading the way towards a more sustainable future, creating more viable societies by developing natural resources into products and solutions in innovative and efficient ways.
About the Role: Junior Technical Specialist O365 Hydro is seeking for Junior technical O365 specialists that are fully capable of handling O365 toolkit. In particular, Handle requests, incidents, changes, and problem processes for the platform (3rd level support). Purpose of a O365 Professional: A Junior Technical specialist O365 will work closely together with Digital collab team (O365) in Europe and users globally, and handle integration between Office 365 and other infrastructure applications and IT services in Hydro Locations Responsibilities:

• Handle requests, incidents, changes, and problem processes for the platform (3rd level support)
• Collaborate closely with the Digital collab team (O365) in Europe and users globally
• Handle integration between Office 365 and other infrastructure applications and IT services in Hydro
• Proactively evaluate, test and verify new features based on business relevance
• Create and maintain solution documentation
• Experience with Exchange and licensing
• Experience with ServiceNow

Requirements: Work Experience: O365 (minimum of 1-3 years) Education: BE/B.Tech. or relevant Functional Knowledge: IT background and experience with (help) desk activities Technical Knowledge:

• Knowledge of SharePoint’s application services framework including implementation, configuration, and usage of Search, Managed Metadata, and User Profile Services.
• Design, develop and maintain SharePoint sites and hubs.
• Knowledge of SharePoint webparts, Power Automate and Power Apps
• Knowledge of Microsoft Teams out-of-the-box applications and how custom applications can be embedded in Teams
• Implement SharePoint-based workflows and business intelligence dashboards
• Develop documentation, flowcharts, layouts, diagrams, charts
• Capable of developing at least “simple code” in JSON, Java and Visual Basic. Knowledge of .NET is an advantage
• Good knowledge of Microsoft 365 suite, including Power BI

Language: Fluency in English (written and oral) is mandatory Location: Jaipur Personality:

• Motivated and enthusiastic to learn
• A proactive attitude and able to work individually (on tickets and small change requests) and able to work in a team on bigger changes/ small projects.
• Strong communication and interpersonal skills
• Result oriented, customer focused, energetic

Pre’s:

• Development skills (no programmer) but able to read and change code if asked to.
• Nice to have knowledge and experience with ITIL, Prince2, Agile and Scrum.
• Nice to have experience in Pardot.