: Junior Systems Administrator (SPARC, ZFS & Virtualization)
Role Summary:
We are seeking a skilled and motivated Systems Administrator with a focus on storage, virtualization, and server infrastructure to join our dynamic IT operations team. The ideal candidate will have approximately 2-3 years of hands-on experience supporting enterprise environments, with specific exposure to
Oracle SPARC servers
and
ZFS storage systems
. In this role, you will be crucial in maintaining the health, performance, and availability of our critical infrastructure to meet our 99.5% availability SLA for server and virtual environment.
Key Responsibilities:
Server & Storage Management:
o Perform daily health monitoring of
Oracle SPARC server
hardware (CPU, memory, disks, fans) and the
Oracle ZFS Storage Appliance
.
o Provision storage by creating and managing LUNs, file systems, and shares on the ZFS platform.
o Execute firmware upgrades and assist with lifecycle management for SPARC and ZFS hardware under the guidance of senior engineers.
o Manage storage snapshots and replications on ZFS for data protection and rapid recovery.
Virtualization Support (VMware):
o Provision, deploy, and manage virtual machines using VMware vSphere/vCenter.
o Perform routine tasks such as VM cloning, template creation, and patching of VMware Tools.
o Monitor and optimize virtual resource allocation (vCPU, RAM, storage) to ensure efficient operation.
o Provide support for the Veeam backup solution, including initiating restores and verifying backup jobs for VMs.
Incident Response & Support:
o Respond to server hardware and VM/hypervisor failure alerts within the 30-minute response time SLA.
o Perform initial troubleshooting and escalate complex issues to senior engineers to drive resolution within the 6-hour target.
o Provide hybrid support coverage (8x7) as part of a rotating schedule.
Operational Tasks:
o Create and manage tickets for all incidents, service requests, and changes.
o Generate and analyze capacity planning and utilization reports for storage and compute resources.
o Maintain accurate and up-to-date technical documentation for procedures and configurations.
Required Qualifications & Experience:
Education:
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.
Experience:
2-3 years of experience in a systems administration or infrastructure support role.
Platform-Specific Skills (Mandatory):
o Hands-on experience with
Oracle SPARC servers
(T-series, M-series, etc.), including hardware monitoring and firmware management.
o Practical experience with
Oracle ZFS Storage Appliances
(ZS3, ZS4, ZS5 series, etc.), including provisioning, snapshot, and replication management.
Core Technical Skills:
o Proven experience with
VMware vSphere/vCenter
for virtual machine management.
o Understanding of core IT infrastructure concepts: networking (TCP/IP, LAN), server hardware, and storage protocols (NFS, iSCSI).
o Familiarity with backup and recovery concepts; experience with Veeam is a significant plus.
Operational Skills:
o Ability to work effectively in a team-oriented, hybrid support environment.
o Strong problem-solving and troubleshooting skills.
o Excellent communication and documentation skills.