Voxelgrids Innovation Pvt Ltd is a pioneer in the MRI manufacturing space in India. We are looking for dedicated, passionate people to join our growing team and make MRI scanning affordable for all.
Role Description
This is a full-time on-site role for a Junior Service Engineer in the Service department located in Bengaluru. The Junior Service Engineer will be responsible for maintenance of equipment at customer sites.
Qualification
Diploma or Bachelor or Master of Science or Engineering degree in Electrical/Electronics/Biomedical Engineering or related disciplines.
Experience Required
? Basic knowledge of radiology equipment.
? Experience in installation and field service of medical equipment, customer interactions and relationship management.
? 1-3 years' experience in field service, preferably in the medical diagnostics equipment domain. Experience in MR field service would be a plus.
Responsibilities
? Installation of MR scanners in the field under guidance as per Voxelgrids' manuals and Quality system.
? Project co-ordination with manager on-site during installation (hospitals or diagnostic centers) and working with various teams (customers, vendors, design teams etc.) post sales till completion of system handover.
? Attending all service calls and providing immediate resolutions of issues to ensure scanners' uptime.
? Regular interactions with existing customers and develop relationships to understand the issues at field and communicate them to the design team.
? Prepare Preventive Maintenance schedule and implement them on the company's installed base.
? Maintaining proper documentation and timely reporting to the manager
Required Skills
? Basic knowledge of electricals and electronics/bio medical equipment
? Good communication and time management skills
? Willing to travel and relocate anywhere within the country and abroad.
? Should be available round the clock for support.
? A general awareness and knowledge of healthcare industry
Job Types: Full-time, Permanent
Pay: ?350,000.00 - ?420,000.00 per year
Benefits:
Cell phone reimbursement
Flexible schedule
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Schedule:
Monday to Friday
Weekend availability
Supplemental Pay: