Sain Innovation is a forward-thinking technology firm dedicated to delivering cutting-edge solutions that empower businesses to innovate. We integrate strategy, technology, and customer focus to deliver impactful results and foster long-term partnerships.
Role Overview
We are seeking a dynamic Junior Sales & Marketing Executive who is passionate about engaging leads via telephone and email, nurturing customer relationships, and helping drive growth at Sain Innovation.
Key Responsibilities
Telecalling & Lead Outreach:
o Proactively make outbound calls to prospects, qualifying and fixing appointments for senior sales members.
o Follow-up with potential clients after marketing campaigns and events.
Email Marketing & Communication:
o Craft and send effective email campaigns to engage and nurture leads. o Handle responses, answer queries, and guide prospects through the sales funnel.
Customer Support & Relationship Building:
o Provide timely and professional support to inbound customer inquiries by phone, chat, or email. o Escalate technical or complex queries to relevant teams while ensuring high customer satisfaction.
CRM Management & Reporting:
o Log all interactions accurately in CRM. o Track metrics such as call volume, email response rates, and lead conversion. o Provide weekly progress reports and insights to senior management.
Collaboration:
o Partner with marketing to optimize campaign messaging and email templates. o Coordinate with sales, product, and support teams to keep customers informed and satisfied.
Qualifications
Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience).
0-2 years of experience in telecalling, inside sales, or customer support.
Excellent verbal and written communication skills in English; knowledge of Tamil is a plus.
Comfortable using phone, email, and CRM tools (e.g., Zoho, Salesforce, HubSpot).
Strong multitasking skills and ability to thrive in a fast-paced, goal-driven environment.
Positive "can-do" attitude, eagerness to learn, and adaptability.
What We Offer
Growth Opportunities:
Training and mentorship with experienced marketers and sales professionals.
Competitive Compensation:
Base salary plus performance-based incentives.
Work Environment:
A collaborative, innovation-driven workspace.
Employee Benefits:
Opportunities for career advancement.
Job Types: Full-time, Permanent, Fresher
Pay: From ?25,000.00 per month
Ability to commute/relocate:
Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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