Job Description

Summary

A results-driven professional ith a strong background in customer service, direct sales, and analytical service planning across North and West India. Leveraging high-profile management skills to enhance product utility and contribute to organizational growth. Proven ability to bridge customer needs with strategic business goals, ensuring high customer satisfaction and continuous product improvement.

Key Responsibilities

Responsibilities - Direct

Lead customer service and

direct sales

support for major clients in North and West India, including GCMMF, RCDF, MPCDF, Mother Dairy, and other public/private sector clients. Manage Annual Maintenance Contracts (AMC) across PAN India, with direct responsibility for the North Region. Serve as Support Lead for Installed Analytical Division. Oversee service planning and execution for the Analytical Division. Coordinate spares stock planning and support for the Analytical Division. Drive sales activities in the West Region.

Additional Responsibilities

Act as a liaison between customers and management to ensure seamless communication and service delivery. Provide strategic input for the enhancement of new and existing products. Maintain a high customer satisfaction ratio through proactive service and support.

: As per

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Identify and pursue new business opportunities

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Build and maintain relationship with customers

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Conduct sales meetings and presentations

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Achieving sales targets

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Provide sales forecasts and reports

ADD KRA & KPI

Sales Strategy Development: Develop and implement sales strategies to achieve sales goals.

Client Relationship Management: Build and maintain strong relationships with existing clients and identify and cultivate new client opportunities.

Sales Target Achievement: Meet or exceed sales targets and quotas.

Lead Generation: Identify and generate new sales leads through various methods, including networking, cold calling, and lead generation techniques.

Sales Reporting: Prepare regular sales reports and present them to management.

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?45,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Internet reimbursement Life insurance Provident Fund
Education:

Diploma (Preferred)
Experience:

B2B sales: 3 years (Preferred) Electronics sales: 3 years (Preferred) B2B Marketing: 2 years (Preferred)
Language:

English (Preferred)
Location:

Patna, Bihar (Preferred)
Willingness to travel:

75% (Preferred)
Work Location: Remote

Speak with the employer

+91 9904202636