to manually verify each travel booking and ensure 100% accuracy in ticketing, customer details, and itinerary information. This role is crucial in maintaining service quality and ensuring error-free processing before delivery to the customer.
Key Responsibilities:
Manually check and verify each booking made through internal systems.
Ensure passenger details, travel dates, destinations, and ticketing rules are correct.
Identify and escalate any discrepancies or errors in bookings.
Coordinate with ticketing and operations teams to resolve issues before ticket issuance.
Maintain QC logs and ensure that all verified bookings meet company quality standards.
Assist in process improvements to reduce booking errors.
Requirements:
Minimum 1 year of experience in quality checking or booking verification, preferably in the travel industry.
Strong attention to detail and accuracy.
Basic understanding of airline bookings and travel itineraries.
Good communication and coordination skills.
Ability to work under pressure and meet deadlines.
Job Type: Full-time
Pay: ?10,000.00 - ?20,000.00 per month
Benefits:
Health insurance
Paid sick time
Work Location: In person
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