At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.
Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than $6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.
While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas.
At McCormick, we have over a 100-year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.
Position Overview
Automation & Quality Assurance Analyst is responsible for ensuring the seamless day-to-day operations of automated processes, and issue resolution. This role involves actively participating in Business Process Reengineering and Automation projects, where the focus is on designing and implementing effective testing strategies, developing comprehensive test cases, and executing testing processes to identify and rectify defects. Additionally, the position includes raising change requests, monitoring Key Performance Indicators (KPIs) of bots, and playing a pivotal role in maintaining the overall quality and reliability of MKC prioritized projects.
Key Responsibilities
Develop, implement, and execute comprehensive testing strategies and case scenarios, encompassing test case design, test data preparation, and test execution.
Prioritize and report defects to development teams, actively participating in process improvement initiatives to enhance testing methodologies and overall product quality.
Manage daily automation operations, including reporting and tracking of bots, scheduling and controlling of virtual workforce, and incident handling in response to operational incidents.
Monitor Key Performance Indicators (KPIs) and ensure the continuous optimization and efficiency of automated processes by proactively addressing performance deviations.
Secondary Responsibilities
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