to support day-to-day operations, customer coordination, and internal project activities. This role is ideal for freshers or early-career candidates who are comfortable with
calling, follow-ups, order support, and coordination
. You will work closely with the operations, vendor, and internal teams to ensure smooth execution and timely resolution of tasks.Key Responsibilities
Handle inbound and outbound calls related to orders, vendors, and internal coordination
Support daily operations and project execution activities for Swaaad
Coordinate with kitchen partners, delivery teams, and internal stakeholders
Follow up on orders, issues, delays, and closures
Maintain order logs, support trackers, and daily reports
Assist in scheduling, task tracking, and status updates
Resolve basic customer or vendor queries and escalate when required
Ensure timelines, SLAs, and process guidelines are followed
Support reporting and documentation for operations and projects
Required Skills & Qualifications
Graduate in any discipline (Hospitality, Management, or Operations preferred)
Customer support or lead generation experience is plus point.
Good verbal communication skills (Hindi & English preferred)
Comfortable with calling, coordination, and customer interaction
Basic knowledge of MS Excel / Google Sheets
Good organizational and follow-up skills
Ability to work in a fast-paced food operations environment
Willingness to work in shifts, if required
What We Offer
Opportunity to work with a fast-growing food-tech platform
Training period would be unpaid but if have exceptional skills then stipend amount will be provided based on interview feedback & skills.
Hands-on exposure to operations, support, and coordination
Learning and growth opportunities within the organization
Supportive and collaborative work culture
Share your cv at hr@geeky.dev
Whatsapp number : 9478511189
Job Types: Full-time, Fresher
Pay: ₹8,000.00 - ₹15,000.00 per month
Work Location: In person
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