Job Description

Key Responsibilities:
Collaborate with other departments to streamline operations and enhance cross-functional communication.

Oversee daily tasks and workflows of the backend operations/support team. Assign responsibilities, track progress, and ensure timely delivery of tasks. Monitor team performance using KPIs and productivity tools. Provide training, coaching, and support to team members. Coordinate with cross-functional teams (sales, customer support, IT) to ensure backend processes align with business goals. Ensure accurate and timely entry, processing, and updating of customer data across systems (CRM, ERP, etc.). Maintain data integrity, standardization, and compliance with data protection regulations (e.g., GDPR, HIPAA). Regularly audit and clean databases to remove duplicates and outdated information. Collaborate with IT and security teams to implement data access controls and backup processes. Generate reports and dashboards related to customer activity, service usage, or performance metrics.
If you are a dynamic and ambitious individual with a passion for operations management, we invite you to join our team and make a significant impact on our company's success. Apply now and embark on an exciting career journey with us!

Skill(s) required :

Data Analysis , English Proficiency (Spoken), Leadership, MS-Office ,Team Management, Operational & Technical Skills, Strategic & Analytical Skills.

Who can apply:

Only those candidates can apply who:

1. are from Jaipur only

Other requirements:

1. Bachelor's in business administration preferred.

2. A master's degree in a related field can be an advantage.

3. Strong analytical skills.

4. Effective communication, both written and verbal, is crucial.

Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person