Job Description

About Company

Clove is a new-age EAP Service Provider. Our proprietary emotional wellbeing solution suite provides accessible and effective mental health services. Such services are provided by a team of experienced mental health professionals in a confidential and safe space.

Job Title: Junior Operations Executive

Location:

Andheri East, Mumbai

Employment Type:

Full-time

About the Role

We are seeking a proactive Junior Operations Associate to support our day-to-day business operations. The candidate will work closely with the operations to ensure smooth execution of processes, accurate documentation, and effective coordination across departments. This is an excellent opportunity for someone looking to build a career in operations and administration.

Key Responsibilities

Assist in managing daily operational tasks and workflows

Coordinate with internal teams (HR, Finance, Tech, etc.) to ensure timely execution of processes

Maintain and update records, reports, and operational documentation

Monitor timelines, schedules, and ensure follow-ups on pending tasks

Support client/partner communication and handle basic queries

Assist in preparing operational MIS reports and presentations

Identify and escalate operational bottlenecks to the reporting manager

Provide administrative support to ensure efficient functioning of the team

Requirements

Bachelor's degree in commerce or related field

0-2 years of experience in operations, administration, or coordination roles (freshers welcome)

Strong organizational and time-management skills

Basic knowledge of MS Office / Google Workspace tools

Good communication and interpersonal skills

Ability to multitask and work in a fast-paced environment

What We Offer

Opportunity to learn and grow within a dynamic team

Exposure to end-to-end operational processes

Supportive and collaborative work environment

Job Type: Full-time

Pay: ₹240,000.00 - ₹250,000.00 per year

Application Question(s):

Good communication skills
Language:

English fluency (Required)
Work Location: In person