Job Description

A back-office executive supports the smooth running of an organization by managing data, processing transactions, and providing customer service. They also ensure that all activities comply with company policies and regulations.

Responsibilities

Work on company software remotely

To raise site, Add equipments from the given list

Raise jobs for Engineer

Arrange Engineer's Diary

Compliance processing by working on Engineer's report

Timely compliance submission and prioritse the work

Email drafting for communication with other team memebrs

To process the call of the client you are given responsibility for

To cover Any Miscellenious task related to work

Timely compliance processing,check and submission of Service, Service remedial, FRA calls

Work priority management of juniorsProcessing High priority callsPrepare quotations on software

Generate invoice

Allocate work in Engineer's Diary

Manage Engineer's diary

Fulfill emergency task given by UK staff

Raise callout and communicate with Uk Team Via Email

Manage inhouse telephone calls with Engineer

Appointment booking with clientManage Miscelleneius work distribution to juniors

Material Management, Access Arrangement with Uk Team

Arrangement for miscellenious task given

Skills

Basic Computer skills like Excel, word and email drafting

Problem Solving

Priority Management

Good Team worker

Intermediate Communication Skills- Verbal and written

Education

Bachelor's Degree in Electrical Engineering, or a related field

Relevant work experience in a similar role.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Sola, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

Back office executive: 1 year (Preferred) Microsoft Excel: 1 year (Preferred) Communication skills: 1 year (Preferred) Problem Identification: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person