The merchandiser is responsible for managing the end-to-end process of sourcing, production, order follow-up, and timely delivery of goods to international clients. The role involves frequent communication with buyers, suppliers, and production teams to ensure that quality and delivery standards are met.
Key Responsibilities:
Order Management:
Receive and review purchase orders from buyers and confirm the order details such as quantity, specifications, and delivery schedules.
Coordinate with internal teams and suppliers to ensure orders are processed according to the client's requirements.
Monitor production timelines and ensure deadlines are met.
Product Development & Sampling:
Work closely with the design and production teams to develop product samples based on buyer specifications.
Coordinate the creation and approval of samples, ensuring that they meet quality, design, and other technical requirements.
Send samples to buyers for approval and implement feedback for improvements.
Production Coordination:
Monitor and coordinate the production process, ensuring that timelines are adhered to at every stage.
Troubleshoot production issues and work with production teams to find effective solutions.
Conduct regular quality checks during production to ensure adherence to the buyer's specifications.
Quality Control:
Collaborate with the quality control team to ensure that the products meet the required standards before shipment.
Address and rectify any quality issues reported during production or final inspection.
Communication & Relationship Management:
Act as the primary point of contact between buyers, suppliers, and internal teams, providing timely updates on order status.
Manage client relationships by addressing queries, providing status updates, and resolving any concerns related to order execution.
Reporting & Record Keeping:
Maintain accurate records of orders, production schedules, samples etc.
Prepare regular reports for management on order status, production progress, and any potential delays.
Skills & Qualifications:
Education:
Graduate
Experience:
2-5 years of experience in merchandising, preferably in an export house.
Skills:
Strong communication and negotiation skills.
Proficiency in MS Office, particularly Excel for order tracking and costing.
Ability to multitask, manage time effectively, and work under tight deadlines.
Attention to detail and a strong sense of responsibility.
Key Attributes:
Problem-solving skills with the ability to handle pressure.
Proactive approach in identifying issues and implementing solutions.
Strong organizational and coordination abilities.
Interested candidates can share their resume on whatsapp- 9971003846
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Experience:
handicrafts & hard goods industry: 3 years (Required)
Merchandising: 3 years (Required)
maintain records: 3 years (Required)
Work Location: In person
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