Junior Manager Loyalty Systems
Year Bangalore, Karnataka, India
Job Description
About the Customer
Company is an Indian company that mainly manufactures luxury fashion accessories such as jewelry, watches and eyewear.
About the Role
Designation :Junior Manager - Loyalty systems
Scope of the role
Loyalty program management, Implementation and delivery of loyalty programs. Be the single point of contact for internal / external stakeholder on program
Job Profile:
- \xc2\xb7 Responsible for Loyalty system management backend and front end.
- \xc2\xb7 End to End knowledge and hands on implementation of loyalty programs and features.
- \xc2\xb7 Day to Day operations on the systems & integrations.
- \xc2\xb7 Conceptualization of business requirement to technical requirement, development, implementation, program execution.
- \xc2\xb7 Best of knowledge on system connectivity through APIs. SFTPs to Offline & Online system.
- \xc2\xb7 Excellent stakeholder management and communication.
- \xc2\xb7 Hands on Data & CMS management
- \xc2\xb7 Maintaining data integrity & smooth flow of data across systems \xe2\x80\x93 POSS / Enterprise & CRM
- \xc2\xb7 Hands on Audit points on application & process
- \xc2\xb7 Ensuring the smooth function of the CRM system.
- \xc2\xb7 Work with internal and external support teams (IT, analytics vendor etc.) to aid the smooth functioning of regular work
- \xc2\xb7 Knowledge of SQL server and hands on experience for 3-5 years is must / Keen interest to learn fast
- Ability to define problems, collect and analyse data, and draw valid conclusions
Day to Day operations on the systems & integrations
Hand hold the teams on the testing and after go live support
Data management & Business reports
Work Location:
Bangalore
Work Experience:
6-8 Years of experience
Background and Requirements
Job Requirements
The right person:
1. Retail domain experience
2. Experience working with Loyalty platform
3. Well verse on Loyalty program operations
4. Manage and enhance platform supporting Loyalty initiatives
5. Website & CMS management
6. Good knowledge on system integration
7. Data understanding & Management
8. Hands on generating the Business reports, Ad-hoc Reports, Dashboards
9. Good Knowledge in analysing and SQL queries / willingness and ability to learn
10. Should be process oriented & key on documentation of process
11. Understanding of business requirement & providing the data for campaign
12. Should interact with internal & external stakeholders to fulfil the business requirement
13. Ability to plan and manage numerous processes, and projects simultaneously
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Job Detail
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Job IdJD3216414
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear