Job Description

Location: Taloja, Navi Mumbai

Experience: 1 to 2 years of experience

Salary: 2.0 to 2.6 LPA

Employment Type: Full-time

Working Days: Mon to Sat

Job Overview:

We are seeking a reliable and proactive Junior IT Executive to support daily IT operations and ensure smooth functioning of the organization's technology infrastructure. The role involves maintaining hardware, software, network systems, security tools, and assisting users with technical issues. The ideal candidate must be hands-on, efficient, and capable of troubleshooting independently.

Key Responsibilities:

System & Hardware Management

Install, configure, and maintain desktops, laptops, printers, and peripherals. Perform system formatting, component upgrades, and hardware-level troubleshooting. Manage OS installation and configuration (Windows 10 / 11).

Software & Application Support

Install and troubleshoot MS Office (Excel, Word, Outlook). Configure and manage email accounts on Google Workspace / G-Suite. Provide user support for routine software and application issues.

Network & Connectivity

Perform LAN cabling, crimping, and basic network setup. Troubleshoot network issues including connectivity, IP allocation, and device configuration. Basic working knowledge of firewalls (Preferred: GajShield, Sophos, Fortinet).

Security & Data Protection

Install and manage antivirus/endpoint protection tools (e.g., Seqrite Endpoint Security). Ensure timely updates, threat monitoring, and system security compliance. Support backup and data recovery procedures.

Inventory & IT Administration

Maintain IT asset records (hardware, software & licenses). Document configurations, issue logs, and resolutions. Coordinate with vendors for repairs, maintenance, and procurement when needed.

Qualifications and Skills

Diploma / Graduate in IT / Computer Science or equivalent. Experience: 1 - 2 years in IT Support / Technical Support. Strong understanding of computer hardware troubleshooting. Knowledge of LAN networking and basic network protocols. Familiarity with firewall and endpoint protection tools. Good communication and user-support skills. Ability to prioritize and handle multiple tasks efficiently.

Application Process:

Interested candidates can share their updated Resume & Portfolio with the subject line:

"[Job Title] - [Your Name]" at dynamic@smgroup.work

(CC: team.hiringdesk@gmail.com)

For queries, contact: +91-8369521189 / +91-8850220484

In your email, mention: Current CTC, Expected CTC, Notice period, Location and total number of experience in years.

Note: We do not charge candidates at any stage. Please stay alert for scams.

Job Type: Full-time

Pay: ₹200,000.00 - ₹260,000.00 per year

Application Question(s):

How many years of experience do you have in IT support or technical support? Are you familiar with installing and troubleshooting Windows 10/11 systems? Do you have hands-on experience with LAN setup, cabling, and network troubleshooting? Have you worked with antivirus or firewall tools (e.g., Seqrite, Sophos, or Fortinet)? What is your highest qualification in IT or Computer Science? Are you comfortable working full-time from Taloja, Navi Mumbai (Mon-Sat)?
Work Location: In person