Junior IT Administrator - Bioanalytical Lab Support
Experience: 2-3 Years
Job Summary:
The Junior IT Administrator will assist in maintaining the IT infrastructure and systems used in regulated bioanalytical operations within a GLP/GxP-compliant CRO laboratory. This role involves daily user support, troubleshooting, and basic system administration related to lab instruments, LIMS, and networked IT systems.
Key Responsibilities:
User & System Support
Provide
first-level IT support
for lab users on desktops, applications, and hardware.
Troubleshoot issues with
instrument PCs, printers, and lab software
(e.g., LIMS, Lab Solution, Analyst software).
Ensure timely resolution of support tickets and escalate complex issues to senior IT staff.
Lab IT Environment Support
Monitor basic functionality and connectivity of lab instruments and data storage systems.
Follow SOPs for logins, data handling, and backups within the lab.
Compliance & Documentation
Ensure all actions are performed in alignment with
GLP/GxP and 21 CFR Part 11
compliance requirements.
Maintain logs for user access, incident tracking, and changes made in lab IT systems.
Support documentation related to IT operations, validations, and data integrity.
Data & Backup Handling
Assist in routine data backup checks for instrument systems and file servers.
Ensure raw data is stored securely and retrievably as per regulatory requirements.
Collaboration
Work closely with scientific staff and QA to support operational continuity.
Coordinate with vendors or senior IT personnel for software updates, troubleshooting, or hardware maintenance.
Key Skills & Competencies:
Basic knowledge of
Windows OS
, networking, and file permissions.
Familiarity with lab environments or willingness to learn regulated operations.
Good communication, teamwork, and troubleshooting abilities.
Attention to detail and ability to follow compliance processes.
Job Type: Full-time
Pay: ₹20,684.44 - ₹32,072.22 per month
Benefits:
Flexible schedule
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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