Job Description

HRBP & Employee Engagement:

Act as the primary HR point of contact for the US Sales team. Conduct regular People Connect sessions to understand employee morale, concerns, and suggestions. Drive employee engagement initiatives tailored to night-shift and sales workforce dynamics. Support managers with HR guidance on workforce planning, team issues, and motivation strategies.

Grievance Handling & Employee Relations:

Manage employee grievances with empathy, confidentiality, and timely resolution. Work closely with senior HR and leadership on sensitive or escalated cases. Ensure a fair, transparent, and compliant approach to employee relations.

Data Management & HR Operations:

Maintain accurate employee records including personal data, performance updates, attendance, leave records, and HR documents. Prepare monthly HR dashboards, reports, and MIS for leadership review. Partner with payroll and admin teams to ensure smooth processing of employee-related operations.

Exit & Offboarding Management:

Handle end-to-end exit process including resignation acceptance, notice period discussions, exit interviews, clearance, and documentation. Identify trends from exit feedback and share insights to reduce attrition. Coordinate knowledge-transfer and ensure smooth transition planning.

Talent & Performance Support:

Support the performance review process for the US sales team. Facilitate probation reviews, performance discussions, and documentation. Track KPIs and provide insights to managers to help improve team performance.

Compliance & Policy Implementation:

Ensure adherence to company policies across shifts, especially around attendance, discipline, workplace conduct, and safety. Guide employees on HR policies, benefits, leave structures, and processes. Ensure compliance with internal HR guidelines and statutory requirements.

Collaboration & Stakeholder Management:

Work closely with Sales Leadership, Training, Admin, and HR teams to ensure a seamless employee lifecycle. Partner with Recruitment teams to support manpower planning and onboarding when required. Assist in implementing strategic HR initiatives for a growing US-region business unit.

Requirements:

2 - 5 years of experience in HR Operations or HRBP roles (experience supporting sales teams preferred). Strong communication and interpersonal skills. Excellent problem-solving and listening skills; ability to handle sensitive cases professionally. Good understanding of HR processes, employee relations, performance management, and grievances. Strong analytical abilities with proficiency in Excel, MIS, and HR tools. Ability to work independently, multitask, and manage responsibilities in a fast-paced environment. Willingness to work night shifts (US timings).
Job Type: Full-time

Pay: ₹450,000.00 - ₹650,000.00 per year

Benefits:

Health insurance
Application Question(s):

What is your current CTC in Lacs per annum? What is your expected CTC in Lacs per annum? How soon can you join us if selected? Do you have access to a personal laptop that you can use for the role? Are you comfortable with six days work week with week day week off? Are you comfortable working from our office located in HSR sector 2? Are you comfortable with the US shift timing?
Work Location: In person