Job Description

Location:

Ahmedabad

Qualification Requirements or Equivalent:

Diploma or Bachelor's degree in Computer Science & Information Technology

Experience Required:

1 to 3 Years

Budget:

2.7 to 3 LPA

Skill Required:

Hardware:

PC assembly, repair, and maintenance Printer/scanner installation and troubleshooting Peripheral device setup

Software:

Installation, configuration, and troubleshooting of Windows/Linux/MacOS Application/software support (Office 365, antivirus, VPN, etc.) Patch and update management User account and permission handling (Active Directory, etc.)

Networking:

Basic IP addressing, DNS, DHCP knowledge LAN/WAN/Wi-Fi troubleshooting VPN connectivity setup

Other:

Knowledge of IT asset management tools Ticketing/helpdesk systems Remote support tools (TeamViewer, Any Desk, RDP, etc.) Strong problem-solving ability Communication skills (explaining solutions to non-technical users) Customer service orientation Patience and time management

Roles & Responsibilities:

Hardware & Software Support Network Configuration Preventive Maintenace of hardwares & Softwares Documentation Antivirus Management Firewall Management * Office 365 Administration