with an Electrical background to join our dynamic team. This field-based role is ideal for individuals passionate about customer service, technology and electrical solutions. You will represent the company at client sites, address technical queries, perform basic troubleshooting and ensure smooth communication between clients and the technical team.
Key Responsibilities
Conduct daily site visits to support installations and provide ongoing customer support.
Perform site feasibility tests to determine optimal setup and installation strategies.
Handle configuration, basic programming and servicing of products.
Address product-related queries and provide professional, hands-on technical assistance to clients.
Collaborate closely with internal technical and sales teams to ensure customer satisfaction and smooth project execution.
Understand client requirements and offer timely solutions, escalating complex issues when needed.
Maintain effective communication with clients and internal stakeholders throughout the project lifecycle.
Prepare detailed site visit reports, feasibility assessments and customer feedback summaries.
Requirements
Education: B.Tech / BE (EEE, EC, AEI, Mechatronics)
Languages: Proficiency in Kannada and English (Mandatory); additional languages are a plus.
Strong verbal and interpersonal communication skills.
Basic understanding of electrical concepts and circuits.
Willingness to travel extensively on a daily basis.
Must own a two-wheeler with a valid driving license.
Friendly, solution-oriented, and customer-focused attitude.
Nice to Have:
Basic hands-on experience with electrical tools or home automation products.
Ability to document site visits and communicate updates effectively.
Training & Career Progression
Phase -1
Duration
3 Months
Training Stipend:
18,000/month
Phase - 2
Duration
: 3 Months
Training Stipend:
21,000/month
Post-Training Salary:
Based on training performance,
up to ?3.5 LPA.
After Phase 2:
Based on the candidate's skill set and performance, roles and responsibilities will be assigned in Associate-Field Application Engineering (AFAE), Field Application Engineering (FAE) or in the Engineering/R&D Department at our Bangalore Head Office.
*Field and customer training phases are designed to assess skill sets and ensure complete understanding of our product mechanisms before role assignment.
Perks & Benefits
Allowances for fuel, travel, and food (T&C apply) in addition to salary/stipend.
Hands-on training and mentoring.
Exposure to advanced home automation and smart electrical systems.
Opportunity to grow into senior technical or consultant roles.
Performance-based incentives and travel allowances.
Job Types: Full-time, Fresher
Pay: ?18,000.00 - ?20,000.00 per month
Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Application Question(s):
Are you comfortable site visits and on site installation support?
Do you have any exposure to home automation or smart electrical systems?
Are you willing to start with a training phase (stipend base) and grow into a full time role?
Work Location: In person
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