2-3 years of hands-on experience working in ECM/document management domain (deployment, configuration or support).
Strong understanding of content management concepts: document lifecycle, versioning, workflows, retention/archival, metadata, search & retrieval.
Basic integration awareness: linking ECM systems with other enterprise platforms (ERP, finance systems, etc.).
Good analytical skills - ability to understand business processes, map to system workflows, propose solutions.
Solid communication skills in English (both verbal & written) - able to interface with business users, document requirements and deliver user training.
Team player, flexible, willing to adapt to changing requirements, able to work in hybrid/office environment.
Desirable Skills / Nice to Have:
Exposure to one or more mainstream ECM platforms (for example: OpenText Content Server, Microsoft SharePoint, EMC Documentum) or similar systems.
Basic understanding of ERP/finance/controlling systems (since hybrid role may involve ECM linked to business systems)
Experience in user support or help-desk environment for ECM/document systems
Awareness of data governance, records management, compliance/retention policies
Ability to assist in configuration rather than purely support - some interest or willingness to develop build/config skills
Job Types: Full-time, Permanent
Pay: Up to ₹800,000.00 per year
Work Location: In person
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