Job Description

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you'll love this role as a Junior Data Steward at Civica
As a Junior Data Steward at Civica, you'll work in a supportive, multicultural environment where learning and growth are part of everyday life. You'll get hands-on experience with real data challenges, collaborate with experienced data professionals, and contribute to meaningful improvements across our global business. With plenty of opportunities to upskill, take ownership, and be part of a team that values innovation, quality, and continuous improvement--you'll not only build your career, but truly make an impact.
In this role, you will monitor daily data pipelines, resolve issues, and manage core BI data components to ensure accuracy and consistency. You'll work closely with data owners and technical teams to reduce errors, improve processes, and enhance overall data quality. You will also support users by responding to queries, maintaining clear communication, updating knowledge tools, and following internal standards, all while contributing to Civica's culture of continuous improvement.
Requirements
What you will need to be successful in this role

• Strong customer focus with the ability to build and maintain effective stakeholder relationships.
• Clear and confident verbal and written communication skills.
• Experience working on business-critical systems within multi-market or geographically distributed teams.
• High attention to detail in time estimation, task planning, report creation, and data management.
• Ownership-driven approach to incidents, collaborating with others for timely resolution.
• Ability to work effectively under pressure.
• Flexibility to adjust priorities quickly based on customer needs.
• Strong team player with the ability to influence and build rapport with ABI stakeholders, team members, and managers.

Benefits
Why you'll love working with us.
We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
We're all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

Skills Required