Junior Customer Service Executive (orm)

Year    MH, IN, India

Job Description

Job Title:

ORM Executive (Email & Chat Support)

Location:

Andheri

Type:

Full-time

Joining:

Immediate Joiners Preferred



Role Overview



Looking for an experienced

ORM Executive

to handle

customer support via email & chat

-- with a focus on

technical issue resolution

in the

ISP/Telecom domain

.

Key Responsibilities



Handle

email and chat-based customer support

Diagnose & troubleshoot technical issues

(ISP, Telecom, etc.) Provide

clear, step-by-step solutions

to customers Maintain

accurate records

of customer interactions

Collaborate with internal teams

for complex issues Ensure

quick and quality responses

(meeting SLAs) Offer

multilingual support

(if applicable)

Requirements



Min. 2 years' experience

in email/chat customer support Strong in

technical troubleshooting

Excellent

written English

communication High

attention to detail & professionalism

Bonus:

Proficiency in

Italian, French, German, Japanese, or Spanish


Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD3753500
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year