Job Description

This role is responsible for ensuring that content processed through The Orchard meets DSP metadata, infringement, and quality guidelines. This role also involves assisting with day-to-day requests, catalog clean-ups, and longer-term departmental improvement projects.

What you'll do:

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Review and QC audio & video content in accordance with DSP asset and metadata guidelines (e.g., Apple, Spotify, YouTube). Maintain off-hours coverage by working on Saturdays and Sundays (Tuesday or Wednesday is the preferred days to take off during the week) Provide feedback and educate internal teams on handling products that may violate The Orchard and DSP content guidelines. Contribute to internal process capture and documentation. Communicate issues and roadblocks pertaining to department projects and processes with team members, management, and other departments. Partner with other departments (Label Management, Legal) to identify, report on, and resolve issues, providing exceptional support for clients. Work closely with the Product and Tech departments to provide feedback and implement new strategies for optimal operational efficiency. Stay updated on changes to DSP guidelines and industry best practices, recommending process enhancements to improve content quality and compliance.

Who you are:

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1+ years experience in an operations role or supply chain environment in the entertainment industry or equivalent education/experience. Knowledge of music metadata in a digital distribution or digital streaming/download context. Outstanding written and verbal communication skills; impeccable follow-up and follow-through capabilities. Well-organized and attentive to detail. Discerning eye and ear for audio and visual content; bonus points for specialized knowledge of independent music or niche genres. Basic knowledge of copyright and current popular music landscape. Comfortable with high volume tasks.

Bonus Points:

Fluency in a second language Experience working with a record label, distributor, and/or digital service content management systems (e.g., iTunes Connect, YouTube CMS, VEVO Backstage, Spotify Scatman). iTunes and Spotify style guide experience

What we give you:

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You join a vibrant global community with the opportunity to channel your passion every day A modern office environment designed for you, empowering you to bring your best Investment in your professional growth and development enabling you to thrive in our vibrant community The space to accelerate progress, positively disrupt and create what happens next We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.

Equal Opportunities

As an active part of a culturally and socially diverse society, Sony Music's aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.



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