We are seeking an enthusiastic and proactive Client Servicing Executive with agency experience to join our dynamic team. The ideal candidate will act as the primary point of contact between clients and the agency, ensuring smooth communication and delivering high-quality service. This role requires a strong understanding of client needs, project management, and the ability to manage multiple projects simultaneously.
Key Responsibilities:
Manage and nurture client relationships, acting as the primary liaison between clients and internal teams.
Understand client requirements and provide creative solutions that meet their business objectives.
Oversee the execution of client projects from initiation to delivery, ensuring quality, timeliness, and adherence to budgets.
Coordinate with internal teams (creative, strategy, media, production) to ensure seamless project delivery.
Proactively address client concerns and resolve issues promptly to maintain satisfaction.
Prepare regular client reports and presentations, ensuring transparent communication on project progress.
Stay up-to-date with industry trends and competitor activities to provide strategic insights to clients.
Qualifications & Skills:
2-4 years of client servicing experience in a creative agency or related environment.
Strong communication and interpersonal skills.
Ability to manage multiple projects with attention to detail and a solutions-oriented approach.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
Ability to work under pressure and handle client expectations effectively.
A proactive, team-oriented mindset with a passion for client success.
Preferred:
Experience in digital, branding, or advertising services.
Knowledge of project management tools is a plus.
How to Apply:
Interested candidates can send their resume to charmi@pinkskyhr.com
Join us to be a part of a fast-paced and creative agency environment in Thane.
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?25,000.00 per month
Experience:
total work: 1 year (Preferred)
Work Location: In person
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