Job Description

JOB PURPOSE:

A Junior Client Servicing Executive assists in managing client relationships, coordinating between internal teams and clients, and supporting the execution of event projects. The role involves assisting senior team members in understanding client requirements, preparing proposals and presentations, handling on-site client needs, and ensuring smooth communication and delivery.

ROLE AND RESPONSIBILITIES:

Assist in attending leads from venues and noting initial client briefs. Support in planning and scheduling client meetings. Present the company profile and portfolio to clients along with senior executives. Assist in understanding client requirements and documenting key points. Research event ideas, trends, and creative themes as per client preferences. Help in preparing

PowerPoint presentations

and customized client proposals. Coordinate with the quotation team and department head for cost estimates. Support in

budget discussions and basic bargaining/negotiation

with vendors or clients when required. Maintain client databases and update meeting notes regularly. Follow up with clients for updates, approvals, and feedback. Coordinate internally with design, production, and execution teams to ensure client requirements are clearly communicated.

Assist in on-site event handling

- ensuring client expectations are met, managing real-time updates, and coordinating with vendors. Support senior executives in planning, execution, and client interactions during events. Maintain relationships with clients, vendors, and venue partners. Ensure adherence to company SOPs and reporting formats. Handle any additional tasks or responsibilities assigned by management.

COMMUNICATIONS AND RELATIONSHIPS:

Internal:

Team Members, Department Head, Designers, Production Team, Management

External:

Clients, Vendors, Venue Teams, Artists

KNOWLEDGE, TRAINING, AND EXPERIENCE REQUIRED FOR JOB

Education:

Graduate or Postgraduate in Management, Marketing, or Event Management

Experience:

7 year of experience in client servicing, events, or related roles (Freshers with strong communication and interest in events are welcome)

Skills:

Strong verbal and written communication skills Good organizational and coordination abilities

Knowledge of PowerPoint and presentation design

Basic negotiation and bargaining skills

Interest in creative event concepts and aesthetics Ability to handle on-site coordination and multitasking under pressure Team player with a positive attitude Basic computer proficiency (MS Office, Google Workspace, etc.)

Technical Knowledge:

Basic understanding of client coordination tools, presentation software, and event workflow

Other Requirements:

Comfortable with flexible working hours and

on-site event responsibilities

Positive and client-focused approach
Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Work Location: In person