Job Description

3 - 5 Years
1 Opening
Bangalore

Role description

We are seeking an experienced

AV & Video Conferencing Support Technician

to provide both remote and in-person support for high-profile meetings and events. This client-facing role is based onsite at our prestigious client's office in Bangalore. The ideal candidate will remain composed under pressure, communicate effectively with stakeholders at all levels--including executive leadership--and deliver outstanding technical support in fast-paced, high-visibility environments.



This role requires a strong background in meeting and conferencing technologies (especially BlueJeans, AV systems, and VC platforms), along with excellent troubleshooting and interpersonal skills.

Key Responsibilities:

Provide end-to-end AV and conferencing support for daily meetings (remote or onsite) Set up and test video conferencing systems, including BlueJeans and other platforms Support executive-level users with poise, professionalism, and discretion Troubleshoot and resolve hardware/software issues on PC and Mac systems Conduct system checks and ensure all AV equipment is functioning optimally Collaborate with internal teams and external vendors to ensure seamless support Deliver clear technical guidance to users and document best practices Continuously identify and implement process and service improvements Maintain flexibility for rotating shifts, including occasional on-call coverage

Qualifications:

3-4 years of corporate IT experience in a similar AV/VC support role Bachelor's degree in Information Technology or equivalent work experience Strong knowledge of conferencing tools (e.g., BlueJeans, WebEx, Zoom, MS Teams) Familiarity with PC and Mac operating systems Excellent verbal and written communication skills Strong organizational and multitasking abilities Confidence working independently and as part of a team

Skills

Audio Visual system,Bluejeans,Video Conferencing

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.