Job Description

Job Summary

We are seeking a Jr. Online Analyst with 0 to 1 years of experience to join our team. The ideal candidate will have a strong background in Customer Service and experience in Content Strategy Online/Digital Marketing and Online domains. This hybrid role requires rotational shifts and offers an opportunity to contribute to our companys growth and impact on society.

Responsibilities

Assist in developing and implementing online marketing strategies to enhance our digital presence. Monitor and analyze online content performance to ensure alignment with business goals. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Collaborate with the content strategy team to create engaging and relevant content for various digital platforms. Support the execution of online campaigns and track their effectiveness. Conduct market research to identify trends and opportunities in the online space. Assist in managing social media accounts and engaging with the online community. Generate reports on online marketing activities and present findings to the team. Ensure that all online content adheres to brand guidelines and standards. Work closely with cross-functional teams to ensure seamless execution of online initiatives. Stay updated with the latest trends and best practices in online marketing and content strategy. Provide insights and recommendations to improve online customer engagement and satisfaction. Maintain a high level of professionalism and adaptability in a fast-paced rotational shift environment.

Qualifications

Possess strong analytical skills to monitor and evaluate online content performance. Demonstrate excellent communication skills to provide top-notch customer service. Have a solid understanding of content strategy and online/digital marketing principles. Show proficiency in using digital marketing tools and platforms. Exhibit the ability to work collaboratively with cross-functional teams. Display a keen eye for detail to ensure content quality and consistency. Be adaptable and flexible to work in rotational shifts. Have a proactive approach to identifying and solving problems. Show enthusiasm for staying updated with industry trends and best practices. Demonstrate the ability to generate insightful reports and present findings effectively. Possess strong organizational skills to manage multiple tasks and deadlines. Exhibit a customer-centric mindset to enhance online user experience. * Have a basic understanding of social media management and engagement strategies.