Job Description

Job Title: Video Support Executive

Location: Pune / Mumbai (WFH options available)

Experience: Minimum 6 months

Company:

We are hiring for a leading Agri-Tech company that provides GPS tracking solutions for tractors. These trackers help farmers improve efficiency, reduce costs, and secure their equipment.

Languages Required:

Hindi and English (for internal coordination) Marathi / Kannada / Telugu (any one or more preferred)
Work Options:

Pune: Work from Home. May require field visits if issues can't be resolved remotely Mumbai: Fully Work from Office.
Key Responsibilities:

Provide video support in Marathi, Kannada, or Telugu Troubleshoot basic technical issues Guide customers on installation and mobile app usage Escalate unresolved problems Maintain customer records and documentation Communicate clearly and empathetically
Qualifications:

Minimum 12th pass Fluent in Hindi and at least one of Marathi, Kannada, or Telugu Good communication and problem-solving skills Immediate joiners preferred
Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Schedule:

Day shift
Education:

Bachelor's (Required)
Work Location: In person