Job Description

RESPONSIBILITIES:

Perform installation, repair, and maintenance tasks on equipment and infrastructure at customer/partner sites. Exhibit flexibility to address customer needs, identify problems on-site, and ensure the timely and safe completion of jobs. Collect necessary spares from OEM offices or service centers and resolve complaints promptly upon receipt of spares. Ensure that complaints are resolved during the first visit. Submit all breakdown service reports to the ASM/Stores and preventive maintenance reports to the reporting manager on a weekly basis. Build and maintain strong relationships with retailers and distributors. Coordinate the activities of the Post Project Support (Service & Support area) department. Interface with AV component manufacturers to assist with troubleshooting and facilitate the repair/replacement process when required. Understand and troubleshoot a wide variety of hardware and software, including hard and soft codecs, audio DSPs, and video processors. Generate supporting documentation as per team and customer requirements.

REQUIREMENTS:

Diploma or degree in a relevant field (e.g., Electronics, Electrical, AV Technology). 0-2 years of experience in a similar role. Basic understanding of audiovisual equipment and systems. Strong troubleshooting skills for both hardware and software. Ability to read and interpret technical documentation. Strong communication and interpersonal skills. Ability to work independently and manage time effectively. Willingness to travel to various sites as needed.
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Diploma (Preferred)
Willingness to travel:

50% (Preferred)
Work Location: In person