Job Description

Viswamitempowersolution is seeking highly motivated and dedicated individuals to join our team as Ground Staff Ticket Checkers in Kochi, Kerala, India As a Ticket Checker, you will be responsible for ensuring the safety and security of our passengers and their belongings, as well as providing excellent customer service.
Key Responsibilities:
- Check and validate tickets of passengers before boarding the flight
- Assist passengers with any queries or concerns regarding their tickets or flight details
- Ensure the safety and security of passengers and their belongings by conducting thorough security checks
- Handle any emergency situations with calmness and efficiency
- Maintain a professional and friendly demeanor at all times while interacting with passengers
- Collaborate with other ground staff and airline crew to ensure a smooth and timely boarding process
- Keep track of flight schedules and communicate any changes or delays to passengers
- Follow all safety and security protocols as per company guidelines
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or a similar role is preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Strong problem-solving and decision-making skills
- Must be able to work flexible hours, including weekends and holidays
- Physically fit and able to stand for long periods of time
- Must be fluent in English and any other local language
- Knowledge of basic computer skills is a plus
- Must be willing to undergo a background check and drug test
We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you have a passion for customer service and a strong work ethic, we encourage you to apply for this exciting opportunity to join our team at Viswamitempowersolution.

Skills Required