Receive and verify sales orders from the field sales team or customers.
Enter orders into ERP/CRM systems accurately.
Track order status and update customers or sales staff accordingly.
Ensure timely dispatch of goods in coordination with logistics and warehouse teams.
Customer Support & Coordination:
Handle customer inquiries related to orders, delivery, or documentation.
Coordinate with internal teams (production, dispatch, accounts) for smooth order fulfillment.
Maintain communication with customers for updates or issue resolution.
Sales Documentation:
Prepare and maintain sales-related documents such as proforma invoices, delivery challans, invoices, and gate passes.
Maintain a digital and physical filing system for all sales documentation.
Reporting & Data Management:
Update daily and monthly sales records and prepare MIS reports.
Maintain customer master data in the ERP or Excel sheets.
Analyze sales trends and provide inputs for forecasting or inventory planning.
Credit Control & Follow-Up:
Track outstanding payments and follow up with customers for timely collections.
Coordinate with the finance team regarding credit limits and overdue accounts.
Support to Sales Team:
Assist in preparing quotations, tender documents, and price lists.
Schedule and support sales meetings and client visits as required.
Qualifications:
Bachelor's degree in Commerce / Business Administration or related field.
2-5 years of experience in a sales support or back-office sales coordination role.
Familiarity with ERP systems (e.g., SAP, Tally, Zoho) and Microsoft Office (especially Excel).
Key Skills Required:
Strong communication and coordination skills
Attention to detail and accuracy
Time management and multitasking abilities
Problem-solving and customer service mindset
Knowledge of sales processes and documentation
Job Type: Full-time
Pay: ?16,000.00 - ?18,000.00 per month
Work Location: In person
Speak with the employer
+91 9345912525
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