to act as the bridge between our clients and development teams. This role goes beyond basic project management and you'll be deeply involved in understanding client requirements, translating them into actionable developer tasks, ensuring smooth project execution, and maintaining quality standards.
You should have strong knowledge of the
software development life cycle (SDLC)
,
web and server workflows
, and the ability to communicate effectively with both technical teams and non-technical stakeholders.
Key Responsibilities
#
Client Interaction & Relationship Management
Serve as the primary point of contact for assigned clients.
Build and maintain strong one-on-one relationships to encourage repeat business.
Keep clients updated with progress reports, timelines, and milestone completions.
Understand client needs deeply and suggest additional services or solutions to generate more work.
#
Project Planning & Coordination
Understand client requirements and convert them into detailed tasks for developers.
Collaborate with team leads to estimate timelines and costs.
Manage multiple concurrent projects, ensuring timely delivery and high quality.
Monitor progress, identify potential blockers, and resolve issues using analytical problem-solving skills.
Ensure all deliverables meet agreed
quality standards
before release.
#
Technical Understanding & Support
Have a solid grasp of front-end and back-end technologies.
Understand the full SDLC -- from design to deployment and delivery.
Awareness of server workflows, hosting environments, and website/application operations.
Understand website/application security best practices.
#
Documentation
Maintain up-to-date
project documentation
including timelines, deliverables, and changes.
Coordinate with tech leads and developers to ensure
technical documentation
is created and updated to reflect the latest project changes.
Keep records organized for future reference and handover.
#
Pre-Sales & Requirement Analysis
Work closely with business development to assess leads.
Conduct requirement gathering sessions with potential clients.
Provide accurate time and cost estimations for proposals.
Qualifications
Proven experience as a Project Coordinator or similar role in a software development environment.
Strong understanding of
web development processes, tools, and technologies
.
Awareness of server environments and how web hosting infrastructure works.
Excellent communication and interpersonal skills.
Ability to handle multiple projects simultaneously under tight deadlines.
Strong problem-solving, analytical, and critical-thinking abilities.
Experience in
client-facing roles
with a track record of maintaining long-term relationships.
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